1, Pre - Layanan Penjualan: 1, Pahami kebutuhan produk pelanggan 2, analisis permintaan dan rekomendasikan solusi 3 yang sesuai, berikan demonstrasi produk dan uji coba 4, berikan kutipan dan negosiasikan persyaratan kontrak
2, In-sale services: 1, Order processing, to ensure that the information is correct (including product technical parameters) 2, Logistics tracking, to assist customers to make full use of container space, save transportation costs, timely tracking logistics information, timely feedback to customers about the transportation of products, to ensure that customers receive goods on time. 3. Assist customers to complete the payment process, actively cooperate with customers to solve the problems Ditemui dalam proses pembayaran, dan memastikan kelancaran kemajuan pembayaran . 4, secara aktif mempertahankan komunikasi dengan pelanggan, umpan balik tepat waktu tentang kemajuan pesanan dan penanganan keadaan darurat.
3, After-sales service: 1, To provide product use guidance and technical support 2, To provide product repair and maintenance technical training to ensure the normal operation of the product. 3, Actively visit customers, collect customer feedback, and timely improve customer satisfaction and help deal with. 4. Actively handle customer exchange requests to ensure that the rights and interests of customers are protected.
4, Ringkasan: Informasi Umpan Balik Produk Pelanggan dan Arsip Ringkasan Peningkatan Teknis, untuk memastikan bahwa produksi kualitas produk berikutnya dijamin.